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Shop with Confidence

Your truck is important to us; but so are you

At Gilbert & Roach, we know as work changes so do your vehicle needs. Whether you are looking at upgrading, require additional trucks for a growing business or need different specifications, our trusted team is on hand to answer any questions you may have.

When you purchase or service with Gilbert & Roach, you get the Gilbert & Roach experience and seamless purchase and ownership support.

Let Gilbert & Roach take care of you and your truck and experience the difference of a family-owned dealership.

Buying

Find your next truck or get a valuation on your current one.


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Service

Factory-trained technicians with state-of-the-art equipment.


View Service

Support

Manage your account and access important documents.


View Support

Finance

Flexible finance solutions tailored to your needs.


View Finance

Locations

Find your nearest Gilbert & Roach dealership or service centre.


View Locations

Buying


Gilbert & Roach is Australia's premier truck dealership for Isuzu, Kenworth and DAF trucks.

Browse Our Inventory

Explore new, demo and pre-owned trucks across all our dealerships.


View All Trucks

Sell My Truck

Receive a free vehicle valuation from one of the most trusted family-owned motor groups in Sydney.


Request A Valuation

Expert Service & Maintenance

All trucks being serviced at Gilbert & Roach are thoroughly inspected and any recommendations for adjustments are discussed with our customers. Our highly experienced technicians receive ongoing comprehensive factory training to best service your Isuzu, Kenworth and DAF.

Book A Service

Schedule your next service online at a time that suits you. Quick, easy, and convenient.


Schedule A Service

Spare Parts

Lean on our vast experience and access to a broad range of OEM parts and accessories to find the missing piece of your complete truck picture.


Parts Enquiry

Customer Support

Manage your account and access important documents. Find the right support pathway in one place and reduce time spent searching. Contact Customer Care for help with bookings, account questions and general support.

Update Your Details

Keep your contact information, address, and preferences up to date so we can serve you better.


Update My Details

Request My Documents

Request access to previous vehicle documents like service invoices or sales contracts.


Request Documents

Privacy Enquiry

Request to access your data, update your details, or discuss a privacy matter.


Send Enquiry

Customer Care

Need help? Our support team is here to assist with any questions or concerns.

Call Us: (02) 8711 8619


Get In Touch

Looking for vehicle finance?

We offer options. Make an informed decision by comparing our finance solutions, all arranged in one place.

When you choose Gilbert & Roach, you get:

Flexible Finance Options

Explore our finance solutions with secure processing for your peace of mind.

All-in-One Convenience

Finalise your vehicle and finance in one place, simplifying your purchase journey.

Efficient On-Site Process

Our streamlined approach helps you through the steps to finalise your purchase (subject to approval).

Expert Guidance

Our specialists explain your options clearly, providing the information you need to make an informed decision.

SCAMMER ALERT and Fraud Protection

 

We are here to assist you with the safe transfer of funds for your new vehicle.


• Please check bank account details with us in person or by phone on the contact number advertised on our websites

• Our bank account details will never change during the course of a transaction & we will never change our bank account details via email


Learn More What is Phishing?
 

Contact Us

Monday - Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 12:00 PM
Sunday
Closed

General Enquiry
Service
(02) 8825 1000
Monday - Friday
6:00 AM - 8:00 PM
Saturday

Until further notice, our hours are reduced due to staff shortages. Apologies for any inconvenience caused.
8:00 AM - 12:00 PM
Sunday
Closed

Book a Service
Monday - Friday
6:00 AM - 8:00 PM
Saturday

Until further notice, our hours are reduced due to staff shortages. Apologies for any inconvenience caused.
8:00 AM - 12:00 PM
Sunday
Closed

Parts Enquiry


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Update your details


If you have updated your details recently, please fill in the form below so we can keep your records up-to-date.

Alternatively, feel free to contact us on (02) 8825 1000.

 
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Add note for dealership

Request My Documents


ID verification may be required*

We understand that from time to time you may need access to previous vehicle documents like service invoices or sales contracts.

To help you get the right documents quickly and securely, please complete the request form with your details.

Providing your full name, email address, mobile number and vehicle details allows us to verify your information and process your request promptly.

For security reasons, proof of ID may be required, and documents will only be shared with the recipient listed on the original records.

 
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Have a Privacy Question or Request?


We are committed to protecting your information. If you wish to access your data, update your details, or discuss a privacy matter, please email customercare@suttons.com.au or call Suttons Customer Care on (02) 8711 8691 or access our privacy policy https://www.suttons.com.au/PrivacyPolicy

 
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Document Request

*Suttons is required to comply with the Privacy Act 1988 (as amended) and the Australian Privacy Principles (APPs) which provide for the fair handling of personal information, and sets standards for the way we collect, use, disclose, secure and provide access to personal information. Suttons intention is to provide our customers with the highest level of transparency, peace of mind and confidentiality in personal data privacy and security at all times. In doing so we endeavour to further the trust and reliability associated with Suttons through responsible data governance while enhancing products, services and experiences for our customers. View full privacy policy https://www.suttons.com.au/PrivacyPolicy